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Our fees explained

Depending on your financial situation, you may need to pay one or more fees to cover your care.

Review our guide to see which fees apply to you.

Government fees

Accommodation fees

Other fees
The Commonwealth Government subsidises a number of aged care services but if your circumstances allow, you may be expected to contribute financially. Fortunately, there are protections in place to make sure your care remains affordable.

Basic Daily Fee

Anyone entering aged care will be asked to pay. Covers your day-to-day living costs, including services such as meals, cleaning and some utilities. Calculated at 85% of the basic rate of the single aged pension, currently $63.57 per day.

Means-tested care fee

An amount based on your current income and assets. Contingent on an Income & Assets Assessment by the Department of Human Services. Annual and lifetime caps apply.
These costs apply to your accommodation expenses. Some people may be covered by the Commonwealth Government, whilst others will be required to pay an Accommodation Payment. To keep things flexible, there are three main ways for you to pay:

Refundable Accommodation Deposit (RAD)

A lump sum paid as you enter your residence or within six months of entry. A fully refundable remaining balance when you leave.

Daily Accommodation Payment (DAP)

A daily fee paid at set periods (usually monthly) during your time in the residence. All DAPs are non-refundable. The DAP is calculated by multiplying the applicable Maximum Permissible Interest Rate (from 1st October 2024 8.83%) by the portion of your agreed RAD amount and dividing this by 365.

A combination of RAD and DAP

Pay a percentage of an agreed amount upfront as a RAD and then pay the rest over a set period as a DAP. Flexibility to choose your RAD to DAP ratio. The higher your RAD, the lower your DAP—the Maximum Permissible Interest Rate will be applied to the DAP unpaid amount.
Better Together Plus is an additional service fee that provides residents with enhanced lifestyle services for $40 per day. This service includes the following:

Communication, connectedness and entertainment

Access to Family Connect app for communication of what’s happening at the Home, booking of services and events and updates to Better Together Plus Services. Cost of phone line, handset rental and unlimited National phone calls. Access to Wi-Fi with unlimited data in resident rooms and in common areas. Tablets available for shared use. Support with video calls though the Family Connect App. Support provided in using technology, e.g. email and social media. Access to subscription TV (e.g. Foxtel) in common areas. Access to daily newspapers and a selection of magazines in common areas.

Meals, refreshments and serviced private dining facilities

Breakfast available to residents any time of their choosing before 12:00pm. Breakfast served wherever the resident wants it (i.e. in their room or in the common areas). Choice of continental or cooked breakfast, made to order. Choice of two main meal options at lunch and dinner, based on a seasonal menu, with lighter options available. Choice of a selection of wine, beer, sparkling water or non-alcoholic beverages during lunch and dinner service daily. Weekly happy hour Monthly High tea Well-stocked house kitchens available for residents and visitors to access during the day (including pantry items for all day grazing). Access to espresso machine offering coffee and other hot beverages in a café environment. Reasonable private use a private dining area for your use in a part of the home of your choosing (max 4 times per year, subject to booking availability), fully set up and serviced for your use.

Social activities and hobbies

A minimum of one weekly social activity will be provided, including items over and above the standard care and services. These will be distinguished from regular activities by the presence of a paid external party (eg entertainer or qualified fitness instructor), or if catering or rental equipment is provided. Examples of these include:
• Pilates classes run by qualified professionals
• Facilitated cooking activities
• Visits by paid entertainers to the service (as scheduled)
• ‘Reconnect with Friends’ luncheon
• Special event functions Cost of private bus travel for organised local outings within a 10km radius of the service.

Pricing

Our Accommodation Fees range from $675,000 to $2,200,000. The table below demonstrates the maximum fee (the RAD) for each suite type.

Suite type

Room type

Room Size

Maximum Refundable Accommodation Deposit (RAD)

Daily Accommodation Payment (DAP)

Combination RAD and DAP

Key:

RAD: Maximum Refundable
Accommodation Deposit

DAP: Daily Accommodation Payment

Suite Type

Room Type

Room Size

RAD

DAP

RAD + DAP

Deluxe Suite

Single with private ensuite

33sqm

$932,000

$213.98

RAD $466,000
+ DAP $106.99

Suite Type

Room Type

Room Size

RAD

DAP

RAD + DAP

Deluxe Botanic Suite

Single with private ensuite

25sqm

$1,036,000

$237.85

RAD $518000
+ DAP $118.93

Suite Type

Room Type

Room Size

RAD

DAP

RAD + DAP

Deluxe Laneways Suite

Single with private ensuite

30sqm

$1,243,000

$285.38

RAD $621,500
+ DAP $142.69

Suite Type

Room Type

Room Size

RAD

DAP

RAD + DAP

Premium Botanic Suite

Single with private ensuite

32sqm

$1,347,000

$309.26

RAD $673,500
+ DAP $154.63

Suite Type

Room Type

Room Size

RAD

DAP

RAD + DAP

Executive Lake VIew Suite

Single with private ensuite

30sqm

$1,657,000

$380.43

RAD $828,500
+ DAP $190.21

Suite Type

Room Type

Room Size

RAD

DAP

RAD + DAP

Gallery Suite

Companion with private ensuite

62sqm

$2,283,000

$524.15

RAD $1,141,500
+ DAP $262.08

* Residents can choose to pay for their accommodation by three separate methods. A Refundable Accommodation Deposit (RAD) is a lump sum payment. A Daily Accommodation Payment (DAP) is a daily payment OR a combination of both the RAD and DAP. To calculate the DAP: $RAD X % interest rate / 365 = DAP. An example has been provided in this table for your reference. Please note that prices are subject to change without notice. The MPIR rate is 8.83% from 1 October 2024.